Effective Date: 11.11.2025

These Terms & Conditions (“Terms”) govern the use of the Veladur trading platform (“Platform”) provided by Finstar Technologies Ltd. (“Company,” “we,” “our,” or “us”). By accessing, creating an account, or using any services available through Veladur (“Services”), you agree to be bound by these Terms.

If you do not agree, you must discontinue using the Platform immediately.

1. Company Information

Veladur is a trading platform owned and operated by Finstar Technologies Ltd., a company incorporated in the Marshall Islands. Veladur provides access to Contract for Difference (CFD) trading products across multiple asset classes.

2. Eligibility

To use the Platform, you confirm that:

• You are 18 years of age or older.

• You are not a resident of the United States, nor of any country subject to international sanctions or restrictions.

• You are not classified as a Politically Exposed Person (PEP) or using the Platform on behalf of a PEP, unless allowed after enhanced due diligence.

• You have full legal capacity under the laws of your jurisdiction.

We may request documentation at any time to verify eligibility.

3. Account Creation and Verification

To open an account, you must provide accurate personal information. Veladur may request additional documents at any time to comply with regulatory, AML, KYC, or risk-management requirements. These may include (but are not limited to):

• Government-issued identification

• Proof of address

• Proof of source of funds

• Proof of wallet ownership for cryptocurrency withdrawals

Veladur reserves the right to:

• Decline an application

• Request updated documents

• Suspend or restrict access until verification is completed

Failure to provide required documents may result in delays, restrictions, or closure of the account.

4. Platform Services

Veladur provides access to CFD trading instruments, which may include:

• Forex currency pairs

• Commodities

• Indices

• Equities or ETFs

• Cryptocurrencies (as CFDs)

Trading CFDs involves significant risk. Prices may fluctuate due to market conditions, liquidity, or volatility.

Veladur may update, modify, add, or remove instruments at its discretion.

5. Risks of Trading

By using the Platform, you accept that:

• CFD trading carries a high level of risk, including potential loss of your entire deposited amount.

• Market movements may happen rapidly.

• The use of leverage amplifies gains and losses.

• Past performance does not guarantee future results.

You should only trade with funds you can afford to lose.

6. Deposits

Deposits may be made via the methods supported by Veladur, which may include:

• Credit/debit cards

• Bank transfers

• Cryptocurrency deposits

Deposits must originate from accounts or wallets owned by the user. Third-party transfers are not permitted.

Veladur does not charge internal deposit fees, but financial institutions, banks, or networks may apply their own charges.

7. Withdrawals

You may request a withdrawal at any time, subject to:

• Margin availability

• No open trades requiring maintenance margin

• Completion of necessary verification checks

• Withdrawal via the same payment method used for funding (recommended best practice, not rigid)

Processing Times:

• Cryptocurrency withdrawals: typically same day, depending on blockchain conditions and verification status.

• Bank/fiat withdrawals: usually within 2–3 business days.

Veladur may delay withdrawals if additional documentation is required.

No internal Veladur withdrawal fees apply, although third-party fees may occur.

8. Trading Conditions

Veladur may adjust spreads, leverage, margin requirements, rollover rates, or execution parameters depending on market conditions. During periods of high volatility, execution speed may vary.

All orders are subject to availability, liquidity, and execution quality provided by our internal systems or external liquidity sources.

9. Account Security

You are responsible for maintaining the confidentiality of your login credentials. Veladur is not liable for unauthorized access due to inadequate password protection, device security, or sharing of account details.

Never share passwords or two-factor authentication codes.

10. Prohibited Activities

You agree NOT to engage in:

• Fraudulent or abusive trading activity

• Market manipulation or arbitrage exploitation

• Use of automated systems, bots, or scripts unless approved

• Multiple account creation for abusive practices

• Chargeback abuse

• Referral program exploitation

• Using the Platform for money laundering or illicit financial activity

Veladur reserves the right to suspend or terminate any account involved in prohibited behavior.

11. Referral Programs

Veladur may operate two types of referral programs:

1. Partner Referral Program

Eligible partners may receive commissions for referring new qualified traders. Abuse, manipulation, or unethical acquisition of leads is strictly prohibited.

2. Client Referral Program

Existing clients may refer friends and receive rewards credited as cash to their trading accounts. Abuse, self-referrals, or referral loops are not permitted.

All referrals are subject to internal review and approval.

12. AML & KYC Compliance

Veladur adheres to AML/CTF standards, including screening clients against:

• Global sanctions lists

• High-risk jurisdictions

• Politically Exposed Persons (PEP) databases

Veladur may request updated identity verification at any time. Accounts suspected of illegal activity may be frozen pending investigation.

13. Data Protection

Veladur complies with GDPR principles. We collect and process personal data for:

• Account creation

• Identity verification

• Trading services

• Security and fraud prevention

• Platform improvement

We may use third-party processors for analytics, communication, or system functionality. These include but are not limited to industry-standard service providers such as customer-support tools and analytics platforms.

Users may request:

• Access to their data

• Correction of inaccuracies

• Deletion of their account (subject to legal retention requirements)

Requests should be sent to: [email protected]

14. Account Closure & Deletion

You may request account closure at any time. Veladur will process the request after:

• Settling open positions

• Withdrawing remaining funds

• Completing identity verification

• Fulfilling AML and record-keeping obligations

Certain financial and identity information may be retained securely for regulatory reasons.

15. Service Availability

Veladur strives to ensure continuous access but does not guarantee the Platform will be available at all times. Maintenance, technical issues, high volatility, or third-party outages may cause interruptions.

Veladur is not liable for loss incurred due to service downtime.

16. Intellectual Property

All intellectual property, branding, content, code, systems, and materials on the Platform are owned by Veladur or its licensors. Unauthorized copying, modification, or distribution is prohibited.

17. Limitation of Liability

Veladur shall not be liable for:

• Losses resulting from market fluctuations

• Trading decisions

• Delayed execution

• Technical issues

• Loss of data

• Unauthorized account access caused by user negligence

To the fullest extent permitted by applicable law, Veladur’s liability is limited to the amount of funds in your account at the time of the event.

18. Amendments

Veladur may modify these Terms at any time. Updated Terms will be posted on the website, and continued use of the Platform constitutes acceptance.

19. Contact Information

For any questions or concerns, contact us at:

[email protected]